Thank you for choosing “Kirana Wale Bhai”
Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer support team at +91 70614 84013 or email us at help info@kiranawalebhai.com or within 2 business days of receiving your order. Include a proper unboxing video with clear photo of the damaged or defective item along with your order details. We will promptly address the issue by offering a replacement or resolution.
Refund Policy:-
Refunds will be credited to the original payment account within 5-7 business days.
Return Policy:-
Returns are accepted if the product received is damaged or defective, and the return has to requested within 24 hours of delivery.
Shipping Policy:-
Orders will be delivered within 2-3 business days.
Contact Information:-
For any questions or concerns, please contact our customer support team at +91 70614 84013 or email us at help info@kiranawalebhai.com (Amit Kumar)
PLEASE NOTE: Once we verify damage or non-delivery, we will initiate the return process, and you can expect to receive the return within 5-9 business days.
We appreciate your trust in Kirana Wale Bhai and we are here to ensure your beauty shopping experience is enjoyable. Thank you for choosing us!
Note :- In case of any broken or defective product, the parcel will be exchanged and payment will not be refunded .
Exchange Time – Exchanges will be delivered in 5 – 7 Business Days.